Return and cancellation policy

Refunds for digital downloads

1. Due to the immediate delivery of digital goods (videos, audios, photos) after payment processing, a strict 'No Refund' policy is enforced. Customers are responsible for ensuring the accuracy of their order before purchasing the media content.

Reporting errors or problems

1. If errors occur during payment processing or content access, customers are requested to report them promptly to support@amarotic.com. Our team will strive to resolve any issues as quickly as possible.

Measures against fraudulent behavior

1. Any fraudulent or abusive behavior, including disputing transactions with banks, will result in immediate disqualification from future purchases. We take fraud very seriously and will actively report all cases to law enforcement authorities.

Exchange conditions for faulty content

1. Items purchased through our website cannot be exchanged or returned unless the access to the purchased content is faulty or the content is damaged upon receipt. An exchange will only be granted if the issue is reported and verified promptly.